Academy

Boost your design skills

Become customer centric and get started with design thinking, customer journeys, design research and much more.

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Develop the right skills on all levels

We offer top-notch Service Design training. Whether your team consists of professionals or newbies, we have the right training for you and your organisation.

We train on basic design skills such as research, journey mapping & prototyping up to advanced facilitation, coaching and design leadership. Developing a team that can run and scale design within your organisation.

Our offering

Transforming teams and organisations all over the globe
We believe that design can change the world. So we enhance our impact by teaching other like-minded individuals, teams and organisations. Our aim is to give your team the skills needed to deliver change by design.

>3.500
people trained
65
countries
8.9/10
rating

Who we trained with

Our vision on training

Learning by doing

We believe in learning by doing. We hold on to the rhythm of theory, hands-on practice and lots of reflection. We keep teams small (5-6 persons) to ensure plenty of personal coaching from our trainers.

Hybrid learning

We easily shift between physical and remote learning, having developed and run programs in multiple countries in both the online and the real world. 

Trainers with field experience

We believe that skills come with experience. Our trainers have multiple years of consultancy experience and can provide you with plentiful real life examples. 

Design in agile environments

We understand what’s needed to let design flourish in different company environments. Whether your team works agile or in traditional silo’s, we’ll work together with your Tribe-leads and stakeholders to iterate and optimize the design application.

Send us a message

Ask us all the questions, because you are here to learn. 😉

Start learning with our free Learn & Lunch

Learn & Lunch
29 Nov 2022 • online • free • 12:00-13:00 CET

Human-centeredness in Healthcare

Learn & Lunch
6 Dec 2022 • online • free • 12:00-13:00 CET

Customer Loyalty beyond the program

Learn & Lunch
13 Dec 2022 • online • free • 12-13 CET

Data-driven design