Learn & Lunch

The value of CX

5 July 2022, 12:00-13:00 CEST
Online, Zoom
CX Managers, Heads of Product
Artur Poluektov

About the coach

Artur Poluektov – our seeker of combining economics, psychology, and design knowledge to approach the most complex problems.

Why this topic?

Today more than ever, businesses are competing based on the Customer Experience that they provide to their customers. Nevertheless, there are still a lot of misconceptions about CX and sometimes this area doesn’t get the attention that it deserves from the executives.

Don’t miss an opportunity to learn about CX and how it can radically change your business.

What will be covered?

In this L&L, we will touch upon:

  • What is Customer Experience and what isn’t
  • How does CX create value for the organizations
  • Where should you start in order to improve your CX

What will be the key learnings?

Come to this L&L and understand what is CX, deep-dive into the CX value is for your organisation, and start improving your CX.

Want to join?

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