About the coach
Boris Jockin – our data-driven lead extracts new insights from complex problems within seconds.
Why this topic?
Most service designers are formidable at exploring through qualitative research. However, what can we learn from quantitative approaches? How can we use them to make our design process better? In this L&L, our data-driven design lead will share his perspective, learnings and pitfalls.
For CX Managers and Design practitioners.
What will we cover in this L&L?
Get out of your bubble and learn remotely during these strange times. While working from home, let’s keep our spirits up and work on our design knowledge and skills! Koos organizes these lunch sessions to bring marketing, CX, UX, and other design enthusiasts together. Stay connected and learn cool new design tools and methods. The weekly lunch sessions are interactive which means a combination of listening, doing and reflecting to eventually get some eye-openers or new insights related to service design and UX. Design thinking training has never been so easy.