Product development, innovation strategy, other professionals
About the coach
Jules Prick – our expert in user-centred innovation and customer experience design
Why this topic?
The topic of human-centered design is chosen because it’s critical to understand customer needs for a successful product and innovation strategy. It’s a key approach to turning an organisation into a customer empathy powerhouse.
For those engaged in product development; innovation strategy, or any professionals interested in enhancing their organization’s customer-centric approach.
What will we cover in this L&L?
Importance of understanding customer needs
Use of needs-based personas in product and innovation strategy
Best practices, fun insights, and world-class cases
What will be the key learnings?
Come to this Learn & Lunch session and understand:
How to use needs-based personas as a tool in product and innovation strategy
How these can enhance customer empathy within an organisation
Want to join?
Sign up for free!