A collection of articles, insights and trends in the field of design & innovation.

Type of read

blog

Designing for Inclusivity: An introductory and comprehensive guide

Matilde Cantinho
.
Jan 10, 2024
.
16 mins read

blog

Scaling from a single service to a Super App: the opportunities and challenges

Matilde Cantinho
.
Oct 30, 2023
.
12 mins read

Upcoming events

Learn & Lunch
2 April 2024 • online • free • 12:00-13:00 CET

Digital transformation for human-centered healthcare

Learn & Lunch
23 April 2024 • online • free •. 12:00-13:00 CEST

Design for Inclusivity

Learn & Lunch
7 May 2024 • online • free •. 12:00-13:00 CEST

Unlocking Success with Needs-Based Personas

blog

The human side of technology

Jules Prick
.
Aug 31, 2023
.
5 mins read

blog

The thrive of Super Apps: The future of digital user experiences

Matilde Cantinho
.
Aug 17, 2023
.
9 mins read

blog

Navigating Global Trends: The Value of Design for Large Organisations

Jules Prick
.
Jul 18, 2023
.
6 mins read

blog

How can we leverage the role innovation plays in designing for complex challenges

Inês Ramalhão
.
Apr 21, 2023
.
5 mins read

blog

Service Design and Change Management: a dynamic duo for innovation

Matilde Cantinho
.
Mar 15, 2023
.
6 mins read

blog

How to design for real impact: the Koos Approach

Myrthe Montijn
.
Jan 11, 2023
.
5 mins read

blog

Community-led Innovation with UNHCR Portugal, the UN Refugee Agency

Inês Ramalhão
.
Dec 15, 2022
.
4 mins read

blog

5 steps to start designing for good: our #SDGC22 takeaways

Matilde Cantinho
.
Nov 03, 2022
.
8 mins read

blog

How service design and data science perfectly match in data-infused user profiles

Laura Schrauwen
.
Aug 09, 2022
.
8 mins read

blog

Who said contracts can’t be fun?

Matilde Cantinho
.
Jul 05, 2022
.
3 mins read

white paper

AI-by-Design

Matilde Cantinho
.
Jun 22, 2022
.
0 mins read

white paper

Service Design for a Circular Economy

Joost van Leeuwen
.
May 10, 2022
.
0 mins read

blog

Berlin, get ready for Koos!

Matilde Cantinho
.
May 02, 2022
.
3 mins read

blog

We believe in a world made better by design

Jules Prick
.
Mar 28, 2022
.
3 mins read

blog

How to launch your CX Management platform

Joris Hens
.
Nov 18, 2021
.
11 mins read

blog

Why you should actively improve your Employee Experience

Catarina Silva
.
Oct 27, 2021
.
6 mins read

blog

Service Design Days 2021: Transdisciplinarity

Matilde Cantinho
.
Sep 27, 2021
.
8 mins read

blog

Are you making these mistakes in your (Digital) Transformation?

Are you making these mistakes in your (Digital) Transformation?
.
Jun 21, 2021
.
3 mins read

Upcoming events

Learn & Lunch
2 April 2024 • online • free • 12:00-13:00 CET

Digital transformation for human-centered healthcare

Learn & Lunch
23 April 2024 • online • free •. 12:00-13:00 CEST

Design for Inclusivity

Learn & Lunch
7 May 2024 • online • free •. 12:00-13:00 CEST

Unlocking Success with Needs-Based Personas