Show allBlogsWhitepapers Type of read blog Designing for Inclusivity: An introductory and comprehensive guide Matilde Cantinho . Jan 10, 2024 . 16 mins read blog Scaling from a single service to a Super App: the opportunities and challenges Matilde Cantinho . Oct 30, 2023 . 12 mins read Upcoming events Learn & Lunch 2 April 2024 • online • free • 12:00-13:00 CET Digital transformation for human-centered healthcare Learn & Lunch 23 April 2024 • online • free •. 12:00-13:00 CEST Design for Inclusivity Learn & Lunch 7 May 2024 • online • free •. 12:00-13:00 CEST Unlocking Success with Needs-Based Personas View all events blog The human side of technology Jules Prick . Aug 31, 2023 . 5 mins read blog The thrive of Super Apps: The future of digital user experiences Matilde Cantinho . Aug 17, 2023 . 9 mins read blog Navigating Global Trends: The Value of Design for Large Organisations Jules Prick . Jul 18, 2023 . 6 mins read blog How can we leverage the role innovation plays in designing for complex challenges Inês Ramalhão . Apr 21, 2023 . 5 mins read blog Service Design and Change Management: a dynamic duo for innovation Matilde Cantinho . Mar 15, 2023 . 6 mins read blog How to design for real impact: the Koos Approach Myrthe Montijn . Jan 11, 2023 . 5 mins read blog Community-led Innovation with UNHCR Portugal, the UN Refugee Agency Inês Ramalhão . Dec 15, 2022 . 4 mins read blog 5 steps to start designing for good: our #SDGC22 takeaways Matilde Cantinho . Nov 03, 2022 . 8 mins read blog How service design and data science perfectly match in data-infused user profiles Laura Schrauwen . Aug 09, 2022 . 8 mins read blog Who said contracts can’t be fun? Matilde Cantinho . Jul 05, 2022 . 3 mins read white paper AI-by-Design Matilde Cantinho . Jun 22, 2022 . 0 mins read white paper Service Design for a Circular Economy Joost van Leeuwen . May 10, 2022 . 0 mins read blog Berlin, get ready for Koos! Matilde Cantinho . May 02, 2022 . 3 mins read blog We believe in a world made better by design Jules Prick . Mar 28, 2022 . 3 mins read blog How to launch your CX Management platform Joris Hens . Nov 18, 2021 . 11 mins read blog Why you should actively improve your Employee Experience Catarina Silva . Oct 27, 2021 . 6 mins read blog Service Design Days 2021: Transdisciplinarity Matilde Cantinho . Sep 27, 2021 . 8 mins read blog Are you making these mistakes in your (Digital) Transformation? Are you making these mistakes in your (Digital) Transformation? . Jun 21, 2021 . 3 mins read Upcoming events Learn & Lunch 2 April 2024 • online • free • 12:00-13:00 CET Digital transformation for human-centered healthcare Learn & Lunch 23 April 2024 • online • free •. 12:00-13:00 CEST Design for Inclusivity Learn & Lunch 7 May 2024 • online • free •. 12:00-13:00 CEST Unlocking Success with Needs-Based Personas View all events