Uma coleção de conhecimentos valiosos na área do design. Type of read blog Service Design and Change Management: a dynamic duo for innovation Matilde Cantinho . Mar 15, 2023 . 6 mins read blog How to design for real impact: the Koos Approach Myrthe Montijn . Jan 11, 2023 . 5 mins read Upcoming events Learn & Lunch 21 Mar 2023 • online • free • 12:00-13:00 CEST CX Transformation Learn & Lunch 28 March 2023 • online • free • 12:00-13:00 CEST Data-driven design Learn & Lunch 4 Apr 2023 • online • free • 12:00-13:00 CEST Service Design for Sustainability View all events blog Community-led Innovation with UNHCR Portugal, the UN Refugee Agency Inês Ramalhão . Dez 15, 2022 . 4 mins read blog 5 steps to start designing for good: our #SDGC22 takeaways Matilde Cantinho . Nov 03, 2022 . 8 mins read blog How service design and data science perfectly match in data-infused user profiles Rosanne Heijligers . Ago 09, 2022 . 8 mins read blog Who said contracts can’t be fun? Matilde Cantinho . Jul 05, 2022 . 3 mins read blog How cutting costs and empowering financial health go hand in hand Michaël Vijfvinkel . Mai 17, 2022 . 5 mins read blog Berlin, get ready for Koos! Matilde Cantinho . Mai 02, 2022 . 3 mins read blog Why we are fans of customer experience management, and you should be too! Joris Hens . Abr 01, 2022 . 16 mins read blog How to launch your CX Management platform Joris Hens . Nov 18, 2021 . 11 mins read Upcoming events Learn & Lunch 21 Mar 2023 • online • free • 12:00-13:00 CEST CX Transformation Learn & Lunch 28 March 2023 • online • free • 12:00-13:00 CEST Data-driven design Learn & Lunch 4 Apr 2023 • online • free • 12:00-13:00 CEST Service Design for Sustainability View all events