Uma coleção de conhecimentos valiosos na área do design.

Type of read

blog

How to design for real impact: the Koos Approach

Myrthe Montijn
.
Jan 11, 2023
.
5 mins read

blog

Community-led Innovation with UNHCR Portugal, the UN Refugee Agency

Inês Ramalhão
.
Dez 15, 2022
.
4 mins read

Upcoming events

Learn & Lunch
7 Febl 2023 • online • free • 12:00-13:00 CET

Employee Experience

Learn & Lunch
15 Feb 2023 • online • free • 12:00-13:00 CET

Customer Journey Mapping 2.0

Learn & Lunch
21 Feb 2023 • online • free • 12:00-13:00 CET

Customer Loyalty beyond the program

blog

5 steps to start designing for good: our #SDGC22 takeaways

Matilde Cantinho
.
Nov 03, 2022
.
8 mins read

blog

How service design and data science perfectly match in data-infused user profiles

Rosanne Heijligers
.
Ago 09, 2022
.
8 mins read

blog

Who said contracts can’t be fun?

Matilde Cantinho
.
Jul 05, 2022
.
3 mins read

blog

How cutting costs and empowering financial health go hand in hand

Michaël Vijfvinkel
.
Mai 17, 2022
.
5 mins read

blog

Berlin, get ready for Koos!

Matilde Cantinho
.
Mai 02, 2022
.
3 mins read

blog

Why we are fans of customer experience management, and you should be too!

Joris Hens
.
Abr 01, 2022
.
16 mins read

blog

How to launch your CX Management platform

Joris Hens
.
Nov 18, 2021
.
11 mins read

blog

Service Design Days 2021: Transdisciplinarity

Matilde Cantinho
.
Set 27, 2021
.
8 mins read

Upcoming events

Learn & Lunch
7 Febl 2023 • online • free • 12:00-13:00 CET

Employee Experience

Learn & Lunch
15 Feb 2023 • online • free • 12:00-13:00 CET

Customer Journey Mapping 2.0

Learn & Lunch
21 Feb 2023 • online • free • 12:00-13:00 CET

Customer Loyalty beyond the program