A week ago, the Koos crew returned from one of the best’ throwback’ experiences ever. After almost two years of social distancing and networking abstinence, it felt like a dream come true to be back in sunny Barcelona sharing perspectives in real life at the Service Design Days conference. It is live, there are real people, and you can no longer have a secret peek at your second screen or sit with a tie but no pants. And guess what? Everyone was stoked about getting back to not-so-awkward sessions, where you can feel the crowd’s energy and simply have a natural flow of interaction!
Last year after the challenging fully digital edition, we speculated how the disruptive Covid-era would trigger positive transformation. So, as you can imagine, the expectations were high! As one of the most emblematic and provoking speakers of the conference, Anna Kirah, said it loud and clear: We need tensions to be challenged!
For three intensely insightful days, we dived into the best of what Service Design has to offer but also discussed what other perspectives are out there. And indeed, we needed time to digest all the learnings and new insights collected during the packed schedule of case study talks, masterclasses and a lot (!) of networking. So after processing this rollercoaster of events, we are finally ready to share the knowledge of changemakers from all over the world.