Learn & Lunch

Combining Agile and Service Design

25 July 2023, 12:00-13:00 CEST
Online, Zoom
Product owner, Head of product
Boris Jockin & Hidde Burgmans

About the coach

Hidde Burgmans – our experienced digital and strategic design partner, knows what is needed to create an ultimate experience.

Boris Jockin – our data-driven lead extracts new insights from complex problems within seconds.

Why this topic?

How to apply Service Design in an agile environment. Combining the power of user-centred design with the effectiveness of agile software development to bring great digital experiences to life.

For Whom?

Are you a designer struggling to fit your work into the rigid agile way of working? Are you a product owner looking to break down never-ending design thinking projects into bite-size chunks?

What will be covered?

  • What are the strengths and weaknesses of Agile (scrum)
  • What are the strengths and weaknesses of Service Design
  • How to organise at scale when combing the two methodologies


What will be the key learnings?

Come to this L&L and understand how these two worlds complement each other through our learnings in combining Service Design and Agile.

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