UX Design

From user insights to products people love to use.

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Bring your service to life.

Stand out in a crowd with an interface that is designed to be  both functional and attractive. Add value to your customers’ lives by making it easier, giving inspiration or bringing them a unique experience. With a design that matches your brand identity you’ll attract new users/customers and generate loyalty. Whether you work with an app, a website or an e-commerce platform, we will make sure your interface flows and the motion design sets the focus to where it is needed. It is time to bring your service to life. 

A selection of our UX projects.

33% decrease in the drop-out rate of the appointment booking process through digitisation

CUF

Redesigning the MyCUF app to be seamlessly integrated into the patient's medical appointment journey.

Tailoring student life to your pocket

The Student Hotel

Developing a new strategy to bring the overall student experience within the hotel industry to a whole new level.

From 2 to 4,5+ app rating boost through 4 specific brand experiences

Lotto

Digitally chasing the 5-star lottery dream by improving the user experience on the app.

What we offer.

Something else in mind?

We do so much more and tailor our toolkit to the needs of every project. Who likes standard anyway?

 

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Design Sprint

Answer critical business questions through design, prototyping and testing.

Touchpoint Strategy

Translate your service into a concrete and coherent Touchpoint Strategy.

Interaction Design

Create meaningful interactions that fulfil your customers’ needs.

Create digital products that are beautifully designed and feel intuitive.

Power up with the combination between Service Design and UX Design. Use the strong foundation of Service Design to ensure all UX designs are based on in-depth user needs. To ensure a deep understanding of the user, we use the design sprint as a phase where both our service designers and our UX designers work together.

We have seen the magic happen, resulting in a digital products with meaning.

This is how the magic happens!

Team up and go!

Jaw-dropping UX Design requires various skills. Luckily we have interaction-, visual- and motion designers in our team. We use several UX Research methods to optimise conversion and to make the service flow. It is all about designing that excellent experience.

Agility brings results.

We firmly believe in the Agile way of working. It supports creating momentum and shows results. To make this work we use a backlog of all design requests, choices and errors. This provides overview and clarity for the entire team.

Frequent user input creates desired output.

At relevant moments it is of vital importance to check with the actual user what he or she is experiencing. Only then we can be sure we are designing the right thing. We are an expert in defining these relevant moments and conducting UX Research.

Meet our UX Design experts.

Emilie van Spronsen

Our prodigy for excellent digital services due to her background in Interaction Design and unlimited curiosity.

Saskia Mosterman

Our designer's superpower is to translate service design insights into tangible solutions and valuable experiences.